Create labels (similar to folders) to organize email. If you have any ideas for additions or changes, We'd love to hear about it. Set up Chrome browser Set up your Gmail inbox Get up to speed using Gmail Set up your Google. FeedbackĬonstructive feedback on this system is always welcome. If anyone is hassling you with the email system, please Contact us and we will black-list you from any further contact from it. We take abuse of this system very seriously. Read the legal stuff for more information. We keep the data in our database for a short time to help identify and prevent abuse of the system as well as spot any trends we need to be aware of, but we don't keep it there for long. We don't use Open Tracking or Link Tracking in the emails which we send. We will never spam, share, trade, or do anything nasty with your information or your client's information. PrivacyĪll information submitted through this form is kept private and secure. The emails will always come from so if you're expecting your users or clients to send you emails using this system, we recommend adding this address to your contacts or email whitelist, so that it gets delivered to you properly. We send all of these emails via PostMark. All they need to do is click the Send in an Email button. yourname=John& & recipientname=Ticket+39205& will prepopulate the form and take them straight to it. The #send-to-tech always comes last in the url, so you'll send them a link that looks something like this: Typically, you probably want to combine this with prepopulating some of the fields using URL parameters (as explained above). This means you can send people toĪnd they will immediately see the Send this information to your Developer / IT Support form. There is a named anchor in the page: #send-to-tech. yourname=John& & recipientname=Ticket+39205& Linking directly to the form So, a full example link you would send them looks something like this: A good idea would be to wire it in through your help desk, so that when they click a link, they are taken to the form, with all these fields prepopulated, including a Ticket Number, to make it easier for you. You can prepopulate any and all of these fields. This is your own email address or the email of your helpdesk where the email will be sent to. to track the email within your helpdesk/bug reporting system) You can put your own name here, your business's name, or a helpful ticket reference number (i.e. This is used for your client's email address This is used for your client's name (i.e. You need to use URL parameters to do this, the ones to use are: yourname If you want to save your client having to type too much information in to the form, you can prepopulate all of the fields and provide them with an easy to click link. Some of the new feature detection (Browser Size, Local IP, and the HTML5 features listed at the very bottom of the page) are not included in this system yet. This email contains most of the information that you see on the home page. This saves your clients having to copy and paste a heap of technical information into their mail client. can email a detailed report of your web browser's configuration to your technical support staff at the click of a button. Email information about your web browser to tech support Introduction
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