I can’t believe the amount of cynicism and unreasonableness shown by some of these Topaz users. Topaz has done a lot of good for the image-enhancement field, both for the professional and the hobbyist, but yet there are a lot of big babies out there who can only throw out criticisms and insults at you as a “thank you” for improving your software and creating new products. And I love the work you continue to do keep it “state of the art.” Personally, I love your software and plugins, and I’m always eager to get the latest updates. Hi, JoeFedric and the other moderators! It’s so sad that you must babysit, and try to reason with, so many Topaz malcontents on this forum. Topaz LabsĬommon questions and support documentation If you want more information on exactly what is included in the update, or why you should make the switch (including faster startup / processing time, refined masking tools, please check out this article that lists all the changes and new features. Then when you log into Studio w2ith this account, the application will automatically give you the Clarity in Studio upgrade for free, if you previously purchased, the Clarity Plugin, or the Complete Collection. This account email should match your Topaz Labs email at the one above. To login to your Topaz Studio account, or to create one, or to reset your password go here: Topaz Labs Account - Topaz Labs To login to your Topaz Labs Plugin account you can go here: Topaz Labs Account - Topaz Labs This email account is how we verify your purchases, if you’re logging into Studio with one account and Your plugin licenses are under another, then it’s not going to validate those purchases because theres nothing linking the accounts. Are you logging into Studio with the same email account that you purchased clarity under? Make sure you’re logging in to Topaz Studio with the same email account that owns Topaz Clarity on plugins side. We found and addressed an issue in the 1.1.8 update that fixed this validation problem in a hotfix (v1.1.9) Please try updating to that version.
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